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Tuesday, June 29 • 10:00am - 11:00am
#214 SL: Developing a Best-in-Class Learning and Performance Program for the MSLs of Today and the Future

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Component Type: Forum
Level: Advanced
CE: ACPE 1.00 Knowledge UAN: 0286-0000-21-563-L04-P; CME 1.00; IACET 1.00; RN 1.00

This forum will discuss the strategies developed by industry leaders to prepare their MSL field force for engaging with thought leaders in a complex, evolving healthcare landscape.

Learning Objectives

Discuss the critical learning and performance needs of MSLs to prepare them for thought leader interactions in an evolving healthcare landscape; Describe and compare strategies designed to advance therapeutic area and power skills capabilities of the MSL; Assess the critical learning and performance needs of MSLs to elevate the value of the role in a medical affairs organization.


Harry Varav, PharmD


Craig J. Klinger, RPh

Wendy Fraser, PhD

avatar for Craig Klinger

Craig Klinger

Global MSL Trainer, The Office of Medical Professional Development, Eli Lilly and Company, United States
In Craig’s 30 years working at Lilly, he has successfully worked in various positions in multiple therapeutic areas including neuroscience, diabetes and osteoporosis. Craig is a founding member of the Medical Science Liaison (MSL) program at Lilly where he worked in the New York... Read More →
avatar for Harry Varav

Harry Varav

Director, Global Learning and Performance R&D (Medical), Amgen, United States
Harry Varav, PharmD is a Director with Global Learning & Performance R&D at Amgen. He leads the team responsible for meeting the training and performance needs of the global medical staff at Amgen including Medical Directors, Medical Communications and Medical Science Liaisons. Prior... Read More →
avatar for Wendy Fraser

Wendy Fraser

Executive Director, Field Medical COE and Global Scientific Training, Merck & Co, Inc., United States
Wendy Fraser is the Executive Director of the Field Medical Center of Excellence (FM CoE) and Global Scientific Training (GST) at Merck. She leads the team responsible for Global Scientific Training and Field Medical Excellence initiatives to enhance Merck’s Field Medical organization... Read More →

Tuesday June 29, 2021 10:00am - 11:00am EDT
TBD Virtual Event Horsham, PA 19044
  04: MedAffairs-SciComm, Forum