After spending 18 years as a respiratory therapist with Taylor Hospital, Dawn Patterson began her nearly decade-long career with ERT supervising and training clinical specialists in pulmonary function data analysis while designing and monitoring new processes and procedures that would increase the productivity, efficiency, and quality of the respiratory team overall. Today, in addition to providing in-depth strategic direction for both the respiratory and sales teams, Dawn also interacts with and supports customers with informative presentations and seminars on the applications of new products and services.